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Refund Policy

Last updated: June 2026

1. Free Trial

VisiOps AI may offer a free trial period. Users can cancel before the trial ends to avoid being charged.

2. Subscription Payments

Paid subscriptions are billed in advance according to the selected plan.

3. Refund Eligibility

Refund requests may be reviewed on a case-by-case basis. If a payment was made by mistake, or if the service was not accessible due to a technical issue caused by VisiOps AI, users may contact us to request a refund.

4. Non-Refundable Cases

Refunds may not be available for used subscription periods, completed billing cycles, or violations of our Terms of Service.

5. How to Request a Refund

To request a refund, contact us at visiopscloud@gmail.com with your account email, payment date, and reason for the request.

6. Payment Provider

Refunds are processed through our authorized payment provider and may take several business days depending on the payment method and provider rules.